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Shipping & Delivery | Pallet Empire

Palletized merchandise being loaded for transport

NATIONWIDE FREIGHT. CLEAR QUOTES. NO SURPRISE CHARGES. We coordinate wholesale pallet shipping and eligible warehouse pickup after your order request is confirmed.

How delivery works

1. Choose your pallet and place an order request. The checkout does not collect money automatically. We confirm availability and the merchandise total first.

2. Tell us your delivery address. We check destination and access requirements, then provide the available freight quote. Shipping is separate from the advertised pallet price, unless we expressly confirm otherwise.

3. Approve the freight quote. You can accept or decline the separate shipping charge before paying it. Contact us to discuss alternatives when a quote does not work for you.

4. Arrange payment and dispatch. We provide the payment method currently available and coordinate shipment after confirmed payment and fulfillment arrangements. Freight transit dates are estimates unless confirmed in writing.

Pallet freight and preparation

Wrapped pallets of boxed wholesale merchandise

Larger wholesale orders may travel by commercial freight truck. Before dispatch, we may ask whether the destination is residential or commercial, whether a loading dock or forklift is available, and whether liftgate service is required. Additional services may affect your quote; we will discuss these before you approve the charges.

Fort Worth warehouse pickup

Forklift moving palletized boxes toward a freight trailer

Pickup at 6700 Snowden Rd, Fort Worth, TX 76140 is by confirmed appointment only. Do not arrive before we confirm your time and that your order is ready. Our California and Ohio locations are shipping-only and do not offer customer pickup.

Local delivery

We may offer free local delivery within 20 miles of our Fort Worth warehouse after verifying the delivery address and eligibility. This is not an automatic free-shipping promise for every order or destination.

Shipping questions? Contact us

Email sales@palletempireusa.com, call/text 326-206-9776, or message us on WhatsApp. Please include your order number, ZIP code, and whether you have unloading equipment.